Whether patients are ready or not, a diagnosis is often the beginning of a journey that lasts the rest of their life. This journey is rarely easy. To navigate the road ahead, patients will need a guide. A guide that can explain the patient’s diagnosis, symptoms, and treatments, and what all these things mean for their health. A guide that is always alert to new developments and to a patient’s changing needs. A guide that is available whenever and however a patient needs them. And a guide that knows that every patient is also a person.
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